Current Opportunities

Aotea Electric Auckland is looking for someone with excellent communication skills and experience in credit control. In this role, you will be responsible for following up on overdue debt, while demonstrating a customer first approach. Our ideal candidate will be confident in answering customer queries.

The ability to effectively multi-task, have strong problem solving and relationship building skills will be essential, as well as a well-developed sense of initiative, and the ability to work independently. 

The successful applicant will carry out a range of processes, including:

• Pro-actively manage overdue debtors and calling overdue customers
• Investigate any queries or disputes
• Escalate priority cases where necessary
• Analyse and maintain Debtor reports
• Debtor applications
• New customer setups and trade references 
• Continually review and streamline Credit Control processes
• Develop and build strong working relationships with internal and external parties
• Organise payment arrangements and refunds for over payments

The applicant should also possess the following qualities:

• Experience with the Microsoft Office suite of programs
• Excellent written and verbal communication skills is an absolute must
• High level of integrity
• Maintain a positive approach and excellent customer service
• Solution-focused, with strong analytical and problem-solving skills
• High levels of accuracy and attention to detail
• Ability to maintain a composed and professional manner
• Excellent conflict management and negotiating skills
• Strong team and customer relationship building skills
• Experience with MS Business Central and/or Workbench, preferable but not necessary
• A good knowledge of credit management, preferable but not necessary 

If you are interested in this exciting opportunity, please apply now with a cover letter outlining what appeals to you about this role and why you are suitable.

This is an office based part-time position - Monday to Friday, 9.30am - 2.00pm (times negotiable).

Applicants must have the right to work in NZ and be able to show proof of this.